LLN Test Certificate IV Business

  • DD slash MM slash YYYY
  • 2. Read the following note that was left for Carolina by her manager on Monday morning. Then establish the order of priority of the tasks that she has according to their due dates. The note says:

    Most of us will be at a special conference over the next few days, which i have forgotten to tell you about. There are a number of things that have to be done that I will outline for you. These are not in order of importance, I will leave that for you to work out.
    a. There is a two page letter on my desk (not typed yet) that needs to be emailed to Sydney in time for a meeting on Thursday
    b. Ring Bob from Spencer and Sheffield and organise a meeting to be held there, preferably on Friday this week
    c. Organise some refreshments for that meeting, will you? lunch, Morning tea, whatever you feel is appropriate. you will need to give the caterer at last two day’s notice.
    d. I'll need seven photocopies of that 50 page document called “ advertising in the new millennium”. it is somewhere in my filing cabinet - filed under strategies - I think. if it is not there, please find it; i really need to give copies to the team
    e. please ring David Simmonds and let him know I can’t see him for lunch tomorrow, I forgot all about this conference when i organised it with him. Ring the restaurant - The Sneaky Snail, and cancel the booking i made as well

  • Sarah completed school at the age of seventeen and wanted a job that would allow her to travel to different countries. Sarah is now 19 years of age and is considering a career in the childcare industry as a nanny. Sarah prides herself on being naturally friendly. She likes to cook meals for friends and family. She is looking at gaining training to ensure she can obtain child care qualifications. She wants to attend a one year course to become qualified.

  • 6. The table below is a basic work hour’s table for a worker named Sally. Look at the table and answer the questions below








    Commence work

    7.30 am

    7.30 am

    8.00 am

    9.00 am




    Complete work

    1.30 pm

    2.30 pm

    4.15 pm

    3.45 pm


    12.00 pm


    Total hours worked

    6 hours







  • For example on MONDAY Sally worked 6 hours.
  • 7. You have to implement a change to a policy or procedure please describe how you would:

  • 9. Please read the logbook security example below and answer the questions:

    DateTimeSecurity officerIncident details
    30/04/191520Mr PoplarSigned in
     1720 Collected keys from Peter Delaney. Commenced patrol of George St and Brown Rd sides (fire escape door at George St hallway open). Hydraulics not working to make door close. Secured exit, called Peter to arrange repairs.
     1730 Forklift left unattended at front office, blocking access. Went inside to talk to driver
  • 10. Self evaluation Describe your strengths and weaknesses in reading, listening, writing, speaking and maths

  • Strengths:
  • Weaknesses:
  • Strengths:
  • Weaknesses:
  • Strengths:
  • Weaknesses:
  • Strengths:
  • Weaknesses:
  • Strengths:
  • Weaknesses: