2. Read the following text and then answer a series of questions.
Bounce fitness was originally created for the sole purpose of providing personal training services in the Cairns area in far North Queensland. They now have centres in Sydney, Brisbane and Melbourne.
The centres are based in rented facilities located in or near the largest shopping centre in each city. The facilities are easily accessible, have child care, a coffee shop, substantial parking and are serviced by public transport. Where appropriate, however Bounce Fitness will provide training at a customer's premises.
A key selling point to date is Bounce Fitness charges for its memberships. Due to Bounce Fitness ability to negotiate favourable leases for their facilities and equipment as well as relatively low overheads, it has been able to offer customers a less costly membership option.
16. SMART is an acronym used to define how well written and achievable a goal should look like.It stands for:
Consider this goal: Getting my driver’s licence. Using the SMART method we would ask ourselves a number of questions before writing our goal.
Therefore the SMART goal could look like this; By my 18th birthday in 2 year’s time, I will pass my driver’s licence on my first attempt
17. Albert is a new sales assistant at Hardware and General. His job is to assist customers in their selection of hand and power tools and process sales using the point of sale (POS) cash registers. Albert is a qualified carpenter and has not used a retail system since high school days some 30 years ago, when they were manual cash registers. However, he is confident in using a computer at home to surf the internet.